Am I going to lose what I’ve already typed in?”)This also disrupts the flow of data entry—if you spend time trying to figure out how to game the state field, only to have that field change once you change the country.It is a real pain to scroll through a list of the US states, wondering if they have an item for What are your thoughts about using a single textarea to encompass everything except the country? This will display the postal code of the selected location from Australia on Google map. If you look over the Canadian postal service’s overview of The province should always be presented, using the recognized two-letter symbol. If you know my country, do you also need the country number for the phone number or should I leave it off? What format do you want for a phone number? Top-aligned labels support this best.mins, drop-down menus require the most dexterity to manipulate: move mouse to trigger, hold down, scroll list to find selection, release exactly on selection. Note the variations in line placement and labels.If you know a customer’s country with a high degree of certainty, the specific formats approach can provide a familiar address structure that supports quick comprehension and, thereby, fast form completion times. As enablers of online conversations between businesses and customers, Web forms are often responsible for gathering critical information—email addresses for continued communications, mailing addresses for product shipments, and billing information for payment processing to name just a few. The region is also associated with the origins of Australian rules football; Tom Wills, one of the game's founders, grew up outside present-day Moyston, the self-proclaimed "Birthplace of Australian Football". Put the country first before displaying the rest of the form? Box address in case either is undeliverable or out of date. It is a more complex area of work than most people can imagine. Don’t ask for first name and last name for a credit card when what I have on there is first initial, middle name, and last name. Are you instead pointing out that the drop-down menu should be titled: We haven’t encountered this being a point of confusion for users when we supply this My second pet hate is not explaining what format something is expected in. Or users may have a strong political objection to the official name for part of the address.I have studied international addressing and data collection for 15 years, and Caroline Jarrett kindly mentioned my free e-Book exactly about this topic: “I shall forebear to comment on most aspects of the article or the responses, as you can get my opinions in my e-Book; but Luke, you are absolutely wrong when you say: “the whole form does not need to change, only two fields: You’re assuming that addresses “have a commonly understood structure,” but this is not universally the case. In some countries, the city might be null—or sometimes null. Drop-down lists for states should be avoided in my opinion. If you’ve got additional insights, I encourage you to speak up in the comments!”Who better to speak up on the nuances of international addresses than people across the world? Also, users who rely on screen magnifiers need the labels butted up close to the fields. This is an important point to consider when laying out the input fields that make up an address. But here in the Australian Capital Territory, we’re okay with being a “State”. Type, click and collect verified Australian addresses and metadata (DPID, GPS) on your webpage, registration form and CRM. Sensible use of IP address geolocation tools can help take the pain out of dealing with state and country fields. Using this approach, you custom tailor the address block structure for each specific country. For example: (Quebec)The province and/or territory are covered by the input fields in Figure 6. Mailers may wish to have the province written in full and placed in parentheses. Does it make the most sense to go with the generic layout above?The potential issues I see with the generic layout are errors typing in the data and thus being grouped improperly.Does anybody know of a reliable service that we could perhaps subscribe to that lists all countries, states, provinces, regions, territories, and so on? However, if you get their country wrong, then things seem to fall apart at that point. The Amazon.com form in Figure 7 does just that.Instead of displaying different drop-down lists according to the selected country, a single input field with an all-inclusive label, While this kind of generic format can provide a flexible set of input fields for international addresses, error checking may be harder, because several fields can have many valid formats. For the user—and the Programmer—it is easiest to have only one field.Your generic format example, on the other side, doesn’t separate between family-name and the other potential parts of a name. The only real solution is to ask the country—and language—first and base the form design on these answers. Aerial perspective of St Georges Lake in Creswick. Making something common and simple is not so easy!Putting “City/State/Postal Code” into a single line is a bad idea. Figure 4 shows a few of the possible variations in the city line of an address block.To account for these international variations, Web form designers have taken a number of approaches: specific formats, changing formats, and generic formats.The specific format approach works best when you know or can confidently infer a customer’s country. ;-) But more than just great writing, I think your solution is elegant and widely applicable.I actually wanted to comment on Fahed’s question about a single address field.

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