Incidental and consequential damages are expressly disclaimed.Good news: this warranty is global and you’re entitled to have your Product repaired at any authorised Gregory Service Centre in the world. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Great life experiences are the end game; they’re why we do what we do at Gregory, and we know the quality of your experience often depends on the quality of your gear. We repair the following brands.

For non-warranty issues, we’ll perform repairs for a nominal fee in order to help keep your product out of the landfill and on the trail. We cannot cover damage due to unreasonable or abusive use, improper cleaning or storage, or normal wear and tear. Gregory Mountain Products deliver quality backpacks for hiking, backpacking, and travel. Premium and uncompromised raw materials, construction, and design are ingrained in our brand culture and our history. This guarantee is still in place today and is included with any product you purchase from us. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Warranty and Repairs. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. For adults and children. Inspect your Product immediately after handling by anyone other than you. Gregory will pay for any such repair or replacement, including any costs needed when returning your Gregory Product back to you, its rightful owner. The Divide Travel Series offers innovative features that are ready for any adventure. First Name * Last Name * Email * Company Name Address City State Zip Phone # Product … In the unlikely event that there’s a problem with your Gregory product, (the "Product") and this is caused by manufacturing defects in material and workmanship, Gregory will of course either fix or replace it in accordance with the warranty terms and conditions stated here. In addition to the rights described … If you’ve got a second-hand Gregory Product, we’re afraid this doen’t apply to you – this warranty only applies to the first purchaser or gift recipient of the Product.If you’re looking to claim warranty, we do draw the line at unreasonable use so this warranty only covers manufacturing defects. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you.Incidental and consequential damages are expressly disclaimed. Gregory will pay for any such repair or replacement, including any costs needed when returning your Gregory Product back to you, its rightful owner. The warranty provided herein is limited to the value of the Product. For additional warranty and repair assistance, please contact Consumer Relations at 1-877-477-4292 Monday-Friday 9:00am-6:00pm EST, excluding Major Holidays. While any qualified bag repair facility can care for your bag, only Gregory Authorized Repair Centers are authorized to do warranty repair work. Please turn it on so that you can experience the full capabilities of this site.Since 1977, Gregory packs, bags and adventure travel gear have earned an unmatched reputation for quality and reliability. We focus on the features you can use and fit and function that will take you where you want to go. We guarantee that this product will be free from defects in workmanship and materials for as long as you own it. In the case of a Product replacement where the Product is no longer available, we will find a suitable and comparable Gregory product for you. To locate a Service Centre, The Service Centre will determine whether or not your query is covered by Gregory’s warranty and, if it does, we’ll be happy to replace or repair your Product. This warranty is intended to give you specific legal rights. Where can I have my backpack or luggage repaired? We build our products to last a lifetime and that's how long we stand behind them. This state of mind drives our design process, empowers our commitment to repairability, and ultimately produces higher performance products that deliver on a longer-than-average lifespan.While we always stand 100% behind our workmanship and materials, in order to avoid inflated product prices, we have placed some reasonable limitations on the Gregory Lifetime Guarantee. Please contact the team at Gregory’s with your Luggage Warranty Claims enquiries. Your browser's Javascript functionality is turned off. If your product is covered under our warranty and needs some repair love, we’ll take care of all the repair and part costs as well as the return shipping expenses, but we do ask that you ship the … This warranty is intended to give you specific legal rights. In 1996, we put our money where our mouth is and launched the Gregory Lifetime Guarantee. So that laptop you’ve packed won’t be covered by us if you’ve thrown your Gregory pack from a rooftop. Please turn it on so that you can experience the full capabilities of this site.Over the past 40 years, Gregory packs have earned an unmatched reputation for quality and reliability.

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