Non-GAAP net income attributable to common stockholders Weighted-average shares used in computing net loss per share attributable to common stockholders, basic and diluted To calculate the Dollar-Based Net Expansion Rate, the Company first identifies the cohort of Active Customer Accounts that were Active Customer Accounts in the same quarter of the prior year. Specifically, in Q4 2019's revenue was $331.2M; in Q3 2019

You can unsubscribe to any of the investor alerts you are subscribed to by visiting the ‘unsubscribe’ section below. So what. Twilio’s management uses the foregoing non-GAAP financial information, collectively, to evaluate its ongoing operations and for internal planning and forecasting purposes.

After submitting your request, you will receive an activation email to the requested email address. Net cash provided by (used in) operating activities To opt-in for investor email alerts, please enter your email address in the field below and select at least one alert option. As a result of the change in calculation of Dollar-Based Net Expansion Rate, unless specifically identified as being calculated based on total revenue, any Dollar-Based Net Expansion Rates disclosed by our Company in SEC filings, press releases and presentations prior to the date of this press release will not be directly comparable to our Dollar-Based Net Expansion Rates going forward. Net cash provided by (used in) investing activities Tax benefit related to release of valuation allowance Forward-looking statements represent Twilio’s management’s beliefs and assumptions only as of the date such statements are made. Proceeds from exercises of stock options and shares issued under ESPP Non-GAAP research and development as a % of revenue The outcome of the events described in these forward-looking statements is subject to known and unknown risks, uncertainties, and other factors that may cause Twilio’s actual results, performance, or achievements to differ materially from those described in the forward-looking statements, including, among other things: adverse changes in general economic or market conditions; changes in the market for communications; the impact of COVID-19 on Twilio and its customers and partners; Twilio’s ability to adapt its products to meet evolving market and customer demands and rapid technological change; Twilio’s ability to comply with modified or new industry standards, laws and regulations applying to its business; Twilio’s ability to generate sufficient revenues to achieve or sustain profitability; Twilio’s ability to retain customers and attract new customers; Twilio’s ability to effectively manage its growth; and Twilio’s ability to compete effectively in an intensely competitive market. By using this site you agree to the For historical periods through December 31, 2019, Twilio’s Dollar-Based Net Expansion Rate compared the revenue from Active Customer Accounts, other than large Active Customer Accounts that have never entered into 12 month minimum revenue commitment contracts with the Company, in a quarter to the same quarter in the prior year. For historical periods through December 31, 2019, Twilio’s Dollar-Based Net Expansion Rate compared the revenue from Active Customer Accounts, other than large Active Customer Accounts that have never entered into 12 month minimum revenue commitment contracts with the Company, in a quarter to the same quarter in the prior year.

Forward-looking statements represent Twilio’s management’s beliefs and assumptions only as of the date such statements are made. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

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