Details pertaining to resolved disputes will be visible on the invoice history page. If successful, you will be navigated back to the Account Management main screen and will have the account viewable under the list of linked accounts.

You can select from criteria to ensure the download file is what you expect.Use the Search feature to find invoices that contain a particular service, are in a certain status or span a specified date range. If you’re new to fedex.com, register by clicking on the Sign Up Now link on the login page. Therefore, if the payment in question was scheduled and processed in FedEx Billing Online, information on that payment can be found by searching the Payment Reference number. If the payment was done outside of FedEx Billing Online, the invoices will not show paid until the payment has been received and applied. Choose as many invoices as you like and click Pay Invoices. In order to access FedEx Freight accounts you will need to use FedEx Freight Billing Online. Once you register an account for FedEx Billing Online, you can indicate all of the eligible accounts you would like to tie to a parent account for invoicing purposes. (If you do not have two recent invoice numbers, please contact FedEx Customer Support for account verification over the phone. The first user who registers an account for FedEx Billing Online will be the FedEx Billing Online Administrator by default. Adobe Acrobat Reader will open a copy of your original invoice as a PDF. Select the file you want to download and click Save. You may schedule an electronic funds transfer (EFT) payment or credit card payment for up to 15 days beyond the date you enter payment information.Yes. If you have made a payment outside of FedEx Billing Online and the funds have been drawn from the account, but the invoices still show open, please reach out to our cash applications team. For research on payments made not using EFT or credit card in FedEx Billing Online, please email Click on the Search/Downloads tab at the top of any page within FedEx Billing Online and select the New Search or Download option. The status of the download is displayed. Each time you schedule a payment, you’ll receive a reference number for your records.When a payment request is submitted, you’ll receive a reference number that identifies a specific payment. You can then print it by selecting Print from the File menu.There are multiple methods of payment currently available with FedEx Billing Online: Even though you’ve provided FedEx your banking information, we will request a transfer of funds only when you tell us to do so by scheduling and submitting payment for specific invoices through FedEx Billing Online.Invoices that are open for payment are available from the Account Summary screen using the Open or Past Due tabs. You can then print it by selecting Print from the File menu.There are two methods of payment currently available with FedEx Freight Billing Online: electronic funds transfer or credit card. Only the FedEx Billing Online administrator can perform these functions.Yes. Or if you currently receive one invoice with charges for all of your accounts, this format will not change.When you log in to FedEx Billing Online, you’ll see the Account Summary screen, which includes a list of your open invoices with corresponding balances, your total balance due and total past-due amount, if applicable.In the Invoice List section of the Account Summary screen, click the column header of the information you wish to sort. Use the Automatic Download option on the Search and Download Settings screen; you’ll be prompted to select a download template and file type. Login to FedEx Billing Online, click My Options at the top of the page and then Manage Account Settings. When it comes to managing FedEx Office invoices, our e-billing solution offers business customers better visibility, greater control and an earth-friendly way to reduce waste by cutting down on paper.FedEx Office Billing Online puts you in control with more bill-processing options. To successfully link the bill-to account, you will need an invoice number billed to the account within the last 6 months.The accounts covered with FedEx Freight Billing Online are those you have linked under Settings tab – Account Management. Enter any needed information (where applicable). Individual shipments and related charges can be disputed from the Shipment Detail screens.When you select Dispute, you’ll be asked to select a reason for the dispute and to provide the dollar amount being disputed.After you submit a dispute request, it will be appropriately researched, and a response will be provided in FedEx Billing Online within three business days. Only the FedEx Billing Online administrator can perform this function.Go to Manage Payment Preferences and select Add an EFT Profile, Add a Credit Card Profile or Edit. You can edit information for each user or delete a user altogether. The invoices are displayed in a list; you can choose all invoices to pay by clicking the checkbox at the top of the table or selecting individual invoices. You can select from criteria to ensure the download file is what you expect.Use the Saved Searches feature in the Search section to store and repeat use of customized download searches.

Click Add New Account at the bottom left of the table. Select from the various drop-down boxes and click Search or Download Data. To register for FedEx Billing Online, go to the login page by selecting View & Pay Bill under the Support tab at fedex.com. We recommend using one of the following browsers for an optimal website experience.Get exclusive benefits when you open a FedEx account.View current and up to 6 months of past bills online anytime. FedEx Billing Online is a fast and easy way for you to view and manage your shipping charges online. FedEx recommends keeping Internet Explorer up to date to ensure that you have the latest security patches.

You’ll see a summary of all the items selected for payment. Then download the guide for more.Click around this interactive demo to discover what makes FedEx Billing Online a powerful solution.View detailed shipping discount information.

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