Unfortunately, within the first week it stopped booting to Windows (BSOD loop). We appreciate you taking the time to reach out. What I am saying is that I do not think you need to worry about that.I also pre-ordered the matte black 13 inch. Thank you for taking the time to reach out about the issues you’ve been experiencing with your Surface Laptop 3. Void where prohibited or restricted by law. 25 comments. Microsoft reserves the right to modify or discontinue offers at any time.

Limit of 1 offer per device. You guys need to get it fix and I have talked to the customer service, they refused to replace it for free and asked to pay $499 for repair. Black is a fingerprint oil magnet and Sandstone looks pink in tons of lighting situations.Yeah platinums probably my favourite but it only comes in alcantara for the 13 inchLol idk why people were downvoting you?

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Learn more about the processors that power amazing experiences on our 13.5” and 15” laptops.Optimized for Microsoft 365* and runs Adobe Creative Cloud. Overheating Issues with Surface Laptop 3? they told me they re waiting for the engineering team to finish the investigation.

This morning I opened my laptop and the screen was cracked in the lower right corner, and in the center. There are many other owners reporting this same problem - just search "Surface Laptop 3 screen cracked". The entire battery side and middle of the laptop were getting really hot, so I'm honestly not sure what it possibly could've been.Anyway, while it's not scalding hot anymore, and I believe I've fixed the issue with the Windows Updates, I still notice the laptop noticeably warm when charging and in use. Microsoft reserves the right to modify or discontinue offers at any time. I set up the laptop and everything, only installing a photo as my background.However as I plugged in the laptop and began using it, I instantly noticed the fan ramping up in speed immediately and within a minute or two I feel the laptop noticeably hot. Available only at Microsoft online stores in the United States (including Puerto Rico).

It can not be transferred or redeemed for cash or promotional codes. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time.

Visually, the device is stunning - sleek, lightweight, and several nice color options. If the above steps will not work, please perform a reset on the device. I didn't drop my laptop, didn't put any force on the screen and there is no dent on my laptop. Notably, the 15-inch Surface Laptop 3 drops the fabric (a custom alcantara blend) that the Laptop 2 made famous, and slides in matte black. Microsoft could have done better than this.

Thank you! I'd give you the link, but it might get edited out. I am having freeze up and black screen crashes on my brand new Surface Laptop 3 machine, (i5, 8GB, 256GB). Press question mark to learn the rest of the keyboard shortcuts This is a picture of the issue.

May not be combinable with other offers. *Access familiar features and trusted security right away. I set up the laptop and everything, only installing a photo as my background. ****/knowledge/solved-windows-10-freezes-locks-up-randomly-easily/#1Thanks for your feedback, it helps us improve the site.my laptop freezes, restarts without reason and is brand new.

The fan doesn't spin, however. Bottom line: The Surface Laptop 3 13.5 is a worthy follow-up to last year's model.While there are no massive changes, the new Intel 10th … Price discount does not include taxes, shipping or other fees. Microsoft reserves the right to modify or discontinue offers at any time. The 13.5in Surface Laptop 3 ships with one of Intel’s latest 10th-generation Core i5 or Core i7 processors, which are faster on paper and support improved RAM and the next generation of wifi 6. Testing conducted by Microsoft in September 2019 using preproduction software and preproduction 13.5” Intel® Core™ i5, 256GB, 8 GB RAM and 15” AMD Ryzen™ 5 3580U Mobile Processor with Radeon™ Vega 9 Graphics Microsoft Surface® Edition devices. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or promo code(s). We hope to hear from you soon. I'm wondering if that's normal to have? Refunds will take into account the discount. Offer not valid where prohibited or restricted by law. By using our Services or clicking I agree, you agree to our use of cookies. As a lot of people have said, it's probably going to be a personal experience. *Access familiar features and trusted security right away. They have other solutions to offer as well.Thanks for your feedback, it helps us improve the site.Thanks for your feedback, it helps us improve the site. Any other tip on fixing this issue? Limit of 1 offer per device. I will try again right now. Other exclusions and limits may apply. It appeared to upload, but I got no response when I clicked the reply button. Yes, I received your private email. 1st loud fan/processor noise, 2nd one did not charge, third one had a flimsy keyboard, and the fourth one makes a cracking sound in the aluminum every time i click the mouse. You may find yourself in this situation one day, so please up-vote this so that MS knows they need to get software fixes in ASAP.Bought surface laptop 3 about a month ago. Very little is loaded on the machine. I was impressed with speed, quick boot-up time, and beautiful 3:2 screen. Press question mark to learn the rest of the keyboard shortcutsCookies help us deliver our Services. However, the performance of this device leaves a lot to be desired.

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